Terms and Conditions

Conditions of use & important information

Download:  McCarthy Lake House Maleny – Terms and Conditions-April 2017

Thank you for taking the time to read through this document.

This is designed to make sure your stay is enjoyable, and advise you what is included and expected.

There are no meals included with the house booking.

Some things are available to buy based on season: Eg fresh eggs, marmalade jam, lemon butter, pumpkin or sweet potatoe soup

The house is fully equipped which includes

 a refrigerator and freezer with ice maker,

 dishwasher, microwave, oven, grill

 toaster, tea & coffee making facilities

 washing machine & dryer, iron and ironing board

 linen is supplied: sheets, pillows, blankets, doonas, towels, hand towels, face washers & tea

towels. 8 x Pool towels

 A hairdryer is available

 Outside BBQ , utensils, oil, matches

Consumables

The following start up supplies will be left for you: a welcome complimentary tea, coffee, milk and sugar, a

toilet roll per person, bathroom shower soap, dish washing liquid, dishwasher powder, gas for BBQ.

Personal toiletries are not supplied.

BBQ

A condition of use of the BBQ is that it is properly cleaned after you have used it. Failure to leave a clean

BBQ will incur a fee

Water

The property uses tank water. During dry season it can be a scarce and precious resource. Please use

wisely

On departure

It is a requirement that the house be left clean and tidy with all dishes washed, dried and put away.

All inside bins are emptied and garbage bags placed in appropriate bins near the garage.

We do not accept any responsibility for damages to or loss of property left in the house.

All room keys to be left in the doors on departure.

Smoking

is only allowed outside. An ashtray is provided and we ask that these be emptied upon departure.

Swimming pool

We ask you to observe basic pool safety rules to ensure everyone has a safe holiday. Please NO GLASS

of any sort within the swimming pool area. We supply plastic glasses, plates and bowls. (bottom drawer

under hot plates)

All children must be supervised while in the pool. No animals in the pool.

Noise

Please be aware noise travels across the lakes. Amplified music must be turned off after 11.00pm. Guests

are to respect surrounding neighbours and keep noise levels from being excessive.

If I am in residence on the property during your stay please note noise is not an issue for me – only if I

believe it will be impacting the neighbours

Pets

No pets unless by prior arrangement. Additional costs will apply. Note, the property is not fenced and we

are in a tick prone area. Jasper is the property cat. We also have hens and communal geese and ducks

Telephones

Most people find only Telstra mobiles will get a signal at the property.

Internet

Free wifi is available – password provided on arrival

Keys

Each bedroom can be locked separately. All keys to be left in individual doors on departure.

Charges that may be incurred include (but not limited to)

 If items are requested to be posted to you a min charge of $25 will apply unless you send me a pre addressed parcel satchel to PO Box 718 Maleny, 4552.

 If the BBQ is left dirty a charge of $30 will apply

 If a key requires replacement a charge of $15 will apply

 damage caused during your stay that requires to be repaired or replaced (after consultation and quote from trades person)

 any items found missing from the home after a thorough search and consultation with yourself and

other guests, would be charged for. Towels $50

 If a claim needs to be made, you will be notified prior to a payment being debited.

Firewood

A bag of firewood is provided per night. Additional bags can be purchased at $10 per bag

Visitors

A few friends does not a party make!

Unfortunately this condition has had to be included due to frequent abuse from house bookings.

This is not a party house.

You have booked the house for accommodation purposes.

Parties and functions are strictly prohibited without prior approval at the time of booking.

 

If you are planning “a few friends to call in on their way home” or “ just  family over for lunch” or any other pseudonym for a group gathering / party then you will be

1.     Required to ask for permission

2.     Provide the number of people coming, the time you expect them to arrive and depart

3.     Pay an additional charge to cover consumables eg toilet paper, cleaning, garbage removal, wear & tear, repairs.

4.     And be aware that breach of this condition may result in immediate termination and eviction without refund

 

Booking terms and cancellation policy

Deposits

To secure your booking for the house we require $200 per night

This may be paid by bank transfer to

Jennifer Perri ANZ: BSB 014 645 Account 2168 48238 or credit card payment. A 2% processing fee

applies to all card payments.

In the case of deposits made by bank transfer or cash, we will also require valid credit card details as

security. This must be provided prior to arrival together with the list of names of the people staying over.

Balance and confirmation of number of guests staying to be paid in full 21 days prior to your stay or to be paid in cash on arrival.

Cancellations

the following applies:

Deposit : There is no refund of deposit paid

Less than 21 days out from stay – all money paid is non refundable

Guests:

Only paying guests to stay over night.

No camper vans or tents. Children in port-a-cots are not included in the guest count, all other occupants, regardless of age are included in the occupancy requirements.

Basic house is : 4 bedrooms with 4 beds that can occupy  up to 8 people – min 2 nights

Additional beds charged at $35 per person per night , min 2 nights

Please note if you book the basic house and then advice the configuration is 2 couples and 4 singles then this is regarded as the basic house PLUS 2 extras 

Maximum occupancy is 12 people

 

Our goal is for you to have fun, stay safe and feel at home and enjoy your stay.

I will either be available via mobile or in residence in my self contained apartment during your stay

Thank you

Jennifer Perri

0400 771143